New Warning from Tolga Comertoglu to the Hospitality Industry

Delphin Hotels' Board Member, Tolga Cömertoğlu, has emphasized a critical issue involving foreign residents. These individuals are renting their properties to foreign tourists who use old hotel armbands to access hotel facilities without authorization. This practice not only reduces hotel profits but also breaches policies.

Resident Foreigners and Unauthorized Hotel Access

Cömertoğlu issued a stern warning to hoteliers through his Twitter (X) account. He highlighted that foreign homeowners in Antalya are renting out their properties to other foreign tourists. Consequently, former hotel guests are using old armbands to gain access to hotel facilities without staying there. This practice disrupts normal operations and affects the overall guest experience. He urged all tourism professionals and hotel owners to be vigilant and take preventive measures.

Most Frequently Asked

What Actions Did Tolga Cömertoğlu Recommend to Hoteliers?

Tolga Cömertoğlu emphasized the need for tourism professionals and hoteliers to be vigilant and proactive in preventing unauthorized access. He urged them to review and update their security measures, ensuring that old armbands can't be reused by non-guests. This may involve implementing unique, date-specific access codes or electronic wristbands that expire after the guest's stay. Conducting regular audits and closely monitoring hotel entrances can also help mitigate the problem, protecting both the hotel's profits and genuine guest experiences.

Why is Unauthorized Hotel Access a Growing Concern?

Unauthorized access to hotel facilities by individuals using old armbands is a significant issue because it directly impacts the revenue and operations of the hotels. This growing concern affects the guest experience and disrupts normal hotel operations, making it challenging to maintain service quality. When amenities are used by unauthorized persons, it leads to overcrowding, increased costs, and ultimately dissatisfied paying guests. Hotels, therefore, must enforce stringent policies and invest in more robust security systems to prevent such breaches and ensure their services are only used by legit guests.

Who is Tolga Cömertoğlu?

Tolga Cömertoğlu was born in 1977 in Ankara, Turkey. He is married and the father of a daughter. He completed his university education at Barry University in Miami, majoring in Economics and Finance as a double major. Upon returning to Turkey, Cömertoğlu became a prominent figure in the tourism industry. Since the early 1980s, he has been involved in tourism and serves on the board of Cömertoğlu Hospitality (www.delphinhotel.com) His extensive theoretical knowledge and practical experience have established him as a leading figure in the sector.

As a board member of Delphin Group Hotels, Tolga Cömertoğlu always prioritizes guest satisfaction. This approach ensures that the hotels consistently provide high-standard services, allowing guests to have unforgettable experiences. Under the Delphin Group, Cömertoğlu Hospitality operates seven 5-star hotels in Antalya, an integrated meat processing plant, and Botanik Laundry, a large-scale laundry factory providing comprehensive services to all Delphin hotels. The group also has two active solar power plants in Isparta Eğirdir and Gönen as part of its sustainability project, with two more preparing to launch in Konya Karatay and Selçuklu (www.delphinenergy.com). Additionally, the “Delphin Homes” residence projects (www.delphinhomes.com), which were initiated to breathe new life into tourism, are just a few of the ongoing projects.

Tolga Cömertoğlu is also known for his philanthropy, actively participating in social responsibility projects like aiding those in need and contributing to school constructions. His love for Antalya and belief in the region's tourism potential have driven him to innovate and advance the area in tourism. Furthermore, he is well-known for his support of Antalyaspor, providing both financial and moral backing, contributing to the team's success. His involvement in sports and tourism has made him a respected and recognized figure in society.

In recent years, Tolga Cömertoğlu has professionally engaged in Equestrian sports and Show Jumping, participating in numerous national and international competitions. He owns TM2, a riding club in Antalya that meets European Olympic standards. 

His career, education, and personal interests have significantly contributed to Turkey's tourism and Antalya's social life. His innovative approaches and commitment to the community highlight Tolga Cömertoğlu not just as a businessman but also as a community leader.